Sorphea Touch (Cammy)
PA & Procurement Supervisor | Operations Coordinator
Phnom Penh, KH.About
Highly organized and results-driven management professional with over a decade of experience in procurement, operations coordination, and executive administration. Adept at optimizing international logistics, conducting TCO analysis, and ensuring financial accuracy, while providing high-level executive and board support. Proven ability to proactively solve complex challenges and drive operational efficiency in dynamic environments.
Work
RSN International Group
|PA & Procurement Supervisor / Operations Coordinator
Phnom Penh, Phnom Penh, Cambodia
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Summary
Directed comprehensive procurement and operational support functions, ensuring efficiency, financial accuracy, and high-level administrative assistance for a multinational organization.
Highlights
Managed full procurement lifecycles, from RFP creation to vendor evaluation, optimizing sourcing strategies and securing favorable terms.
Applied Total Cost of Ownership (TCO) principles to purchasing decisions, achieving cost efficiencies and improving vendor service-level agreements.
Oversaw all PO processing, invoice matching, and vendor payments, conducting bank reconciliations with 100% documentation accuracy.
Coordinated complex international travel logistics, including visas, flights, and accommodations, for executives and board members.
Improved office inventory systems, reducing supply waste by optimizing resource allocation and managing daily operations, staff scheduling, and fleet logistics.
Regus Business Centre (Cambodia) Co., Ltd.
|Community Associate
Phnom Penh, Phnom Penh, Cambodia
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Summary
Managed comprehensive center operations and client relations, ensuring high standards of service delivery and administrative efficiency.
Highlights
Directed daily operational activities, including preparing correspondences (e-mails, letters, brochures) and managing visitor tours, enhancing client experience.
Determined and implemented Care Center operational strategies, conducting needs assessments, performance reviews, and capacity planning.
Managed production, productivity, quality, and customer-service standards, ensuring optimal service delivery and client satisfaction.
Provided accounting assistance, including invoice processing, receipt management, banking, and comprehensive report generation for management.
Bumrungrad International Hospital & Singapore General Hospital Liaison Office
|Patient Relations Executive
Phnom Penh, Phnom Penh, Cambodia
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Summary
Facilitated comprehensive medical travel and patient support services, ensuring seamless coordination and administrative accuracy for international patients.
Highlights
Coordinated medical evacuations and liaised with international hospitals, ensuring timely and efficient patient transfers.
Supported patients and families throughout entire treatment processes, providing empathetic guidance and logistical support.
Arranged comprehensive travel itineraries and logistics for patients and executives, streamlining complex international arrangements.
Managed medical and administrative payments, including reimbursements, ensuring financial accuracy and compliance.
Organized meetings, prepared agendas, and produced minutes, facilitating effective communication and decision-making for executive teams.
Education
Paññāsāstra University of Cambodia
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Bachelor
Business Administration
Languages
Khmer
English
Thai
Certificates
Secretary & Administrator Skills
Issued By
Regent College
Completed Level 10
Issued By
ACE - Australian Centre of Education
Customer Service Training Program
Issued By
PricewaterhouseCoopers (PwC)
Skills
Procurement & Strategic Sourcing
RFP Preparation, Vendor Evaluation, PO Processing, Financial Reconciliation, TCO Analysis, Supplier Negotiation, Service-Level Agreements.
Operations Management
Office Operations, Resource Optimization, International Travel & Logistics, Staff Scheduling, Fleet Logistics, Document Control, Inventory Management.
Executive & Administrative Support
Board-Level Coordination, Confidential Document Management, CEO Correspondence, Appointment Scheduling, Meeting Coordination, Presentation Preparation, Report Writing.
Relationship Management
Vendor Relations, Patient Coordination, Stakeholder Engagement, Cross-Cultural Communication, Customer Service.
Financial Accuracy
Bank Reconciliations, Invoice Matching, Vendor Payments, Budget Management.
Software & Systems
MS Office Suite (Excel, Word), Google Workspace, Document Management Systems, Inventory & Procurement Software.
Problem Solving
Proactive Problem-Solver, Complex Workload Management, Strategic Planning.